Help and Support

At Twirl and Twiddle, we prioritize customer satisfaction by offering top-quality products and exceptional customer service. Our dedicated team is always here to assist you with any inquiries and help you find the perfect product for your needs.

Order Confirmation

Thank you for your purchase! Your order has been successfully processed and confirmed. An email containing your order details and shipping information will be sent to you shortly.

Shipping Information

We strive to ship your order as quickly as possible. Please allow 1-2 business days for processing and handling. Once your order has been shipped, you will receive a tracking number via email to monitor the progress of your package.

Standard Delivery Time

We aim to deliver products within 3 to 7 working days from the date of purchase. However, please note that delivery times may vary depending on factors such as product availability, shipping destination, and unforeseen circumstances. We strive to ensure timely delivery, but we do not guarantee delivery within the specified time frame. Delays may occur due to reasons beyond our control.

Return Policy

If you’re not completely satisfied with your purchase, we offer a 14-day return policy. Simply contact us within 14 days of receiving your order to initiate the return process. Please note that certain items may be subject to a restocking fee. For more details visit our Refund and Return Policy Page

Payment Information

We accept all major credit cards as well as PayPal. Rest assured, your payment information is securely processed through our payment gateway to safeguard your personal and financial data.

Product Warranty

All products are backed by a manufacturer’s warranty. If you encounter any defects or issues with your product, please reach out to us, and we’ll work with you to resolve the matter, providing a replacement or refund as necessary.

Customer Support

Our customer support team is available to address any questions or concerns you may have about your purchase. Whether by phone or email during business hours, we’ll promptly respond to your inquiry and provide assistance as needed.

Support Form

Feel free to contact us using the information provided below, and we’ll endeavor to respond to your query as swiftly as possible.

Thank you for choosing Twirl and Twiddle. We’re here to ensure your shopping experience is nothing short of excellent.

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